FREQUENTLY ASKED QUESTIONS

First, go to business.vpa.com.au. Enter your email address and a one-time passcode will be sent to you. Easy peasy!

Nope, you're good to go and ready to place your next order.

Not at all. If you've already received an order confirmation email, your order is safe with us and it should go through our systems without any issues. You should also receive shipping updates via email within the day or the next business day of your order.

Yes, all your details including your order history will be available to you as soon as you’re logged in. Alternatively, you can access it through this link https://business.vpa.com.au/orders.

Passwords will no longer be in effect for wholesale customers. Instead, you will receive a one-time passcode through your email each time you login.

Our lovely customer service team will be on standby if you ever need them. The chat button will be available on every page during business hours between Monday to Friday, 8:30am - 4:00pm

Make sure you're logged in first, then scroll all the way down to the footer of every page and find The Hub for all resource materials that VPA has to offer. This includes Training, News and Updates, Contract Free POS, and heaps more. Alternatively, use the Search bar at the top right of our website to find articles of all things health and fitness.

First, go to business.vpa.com.au. Enter your email address and a one-time passcode will be sent to you. Easy peasy!

Nope, you're good to go and ready to place your next order.

Not at all. If you've already received an order confirmation email, your order is safe with us and it should go through our systems without any issues. You should also receive shipping updates via email within the day or the next business day of your order.

Yes, all your details including your order history will be available to you as soon as you’re logged in. Alternatively, you can access it through this link https://business.vpa.com.au/orders.

Passwords will no longer be in effect for wholesale customers. Instead, you will receive a one-time passcode through your email each time you login.

Our lovely customer service team will be on standby if you ever need them. The chat button will be available on every page during business hours between Monday to Friday, 8:30am - 4:00pm

Make sure you're logged in first, then scroll all the way down to the footer of every page and find The Hub for all resource materials that VPA has to offer. This includes Training, News and Updates, Contract Free POS, and heaps more. Alternatively, use the Search bar at the top right of our website to find articles of all things health and fitness.